Privacy Policy
This Privacy Policy explains how IBC Mobile collects, stores, uses, protects and reviews user information across the account dashboard, wallet requests, KYC, VIP subscriptions, support tickets, market tools and AI arbitrage workflows.
Last updated June 20, 2026Information we collect
IBC Mobile may collect and store username, display name, email address, phone number, country, preferred arbitrage strategy, risk mode, account status, KYC status, VIP status, VIP plan period, VIP expiry date and profile settings submitted by the user or updated by authorized support.
KYC information
When a user submits KYC, the platform may store full legal name, country, residential address, document type, document number, uploaded identity document reference, selfie holding ID reference, submission date and review status. KYC information is used to support identity review, withdrawal access, account trust checks and support decisions.
Wallet and transaction information
Deposit and withdrawal requests may store asset, network, amount, wallet address, transaction ID, request type, request status, support decision, ledger ID, processing date and support notes. These records help the operator verify requests, prevent duplicate processing and keep account history clear.
VIP subscription information
When a user subscribes to VIP, IBC Mobile may store selected plan, USDT amount, subscription status, expiry date, balance deduction record and related ledger entry. This information is used to unlock VIP route access, show badges, manage expiry and process unsubscribe or plan switch requests.
AI market session information
When a user starts an AI Arbitrage Plan, the software may store plan name, trading amount, projected percentage, session start time, session progress, projected gain, projected total, credit status and AI Market history. This data is used to display the AI Market page, dashboard live gain and account activity.
Support ticket information
Support tickets may include name, email address, subject, message, department, priority, account email, payment reference, wallet details, screenshots or other details the user provides. Support uses this information to review account access, VIP, KYC, wallet and technical requests.
Market, news and technical data
IBC Mobile loads market data, crypto headlines, financial headlines, rates, chart data and scanner information from connected feeds or fallback engines. The website environment may also process IP address, browser user agent, device information, page requests, time stamps and security logs for performance and protection.
How information is used
Information is used to operate dashboards, balances, wallet requests, KYC, VIP access, AI Market sessions, support tickets, profile editing, admin account controls, deposit wallet settings, market displays, transaction history and platform security.
Legal, safety and dispute use
The platform operator may use account records, KYC records, payment references, wallet requests, support tickets and activity logs to review disputes, investigate suspicious activity, respond to account questions, enforce platform rules and protect the software from misuse.
Access by support operators
Authorized support operators may view and update user records where needed to manage accounts, balances, KYC, wallet requests, VIP settings, support tickets and platform wallets. Operator access should be limited to trusted administrators using secure credentials.
Third-party services
IBC Mobile may rely on secure hosting providers, browser storage, market feeds, news feeds, blockchain networks, crypto exchanges, wallet networks and email systems. These external services may process data according to their own terms and privacy practices.
Cookies and local storage
The software may use browser storage or cookies for login sessions, theme preference, security tokens, instant page navigation cache and general site functionality. Disabling cookies may affect login, account access and dashboard features.
Data security
IBC Mobile is designed to keep user workflows organized, but security also depends on the hosting environment, platform configuration, administrator practices and user account hygiene. Users should use strong passwords, protect email access and avoid sharing login or wallet details.
Data retention
Account, KYC, wallet, VIP, support and ledger records may be kept while the account is active and for a reasonable period after inactivity where needed for security, support review, dispute handling, operational records or platform administration.
User choices and corrections
Users can update profile information from the profile page. Users may contact support to request review of incorrect account, KYC, wallet, privacy or support records. Some records may need to remain available for operational, security or dispute reasons.
Children and eligibility
IBC Mobile is intended for users who are legally allowed to use crypto-related software in their location. The platform is not intended for children or for users who are restricted from crypto trading, wallet activity or digital asset services.
Policy updates
This Privacy Policy may be updated as IBC Mobile adds pages, tools, payment workflows, market feeds, news feeds, VIP features or security controls. The date shown on the policy page reflects the current published version inside the software.